Privacy Policy
REXY TINT
Effective Date: October 11, 2026
1. Introduction
1.1
REXY TINT (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors and customers.
1.2
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact us, schedule an appointment, request a quote, or use our window tinting services.
1.3
By using our website, you acknowledge that you have read this Privacy Policy. Where required by law, we will obtain your consent before collecting or using personal information for specific purposes.
1.4
This policy applies to information collected through our website, online appointment systems, telephone calls, text messages, emails, and other interactions with REXY TINT.
1.5
In this policy, “personal information” means information that identifies, relates to, or can reasonably be associated with an individual.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with us.
2.1 Contact Information
When you contact us, request a quote, or schedule an appointment, we may collect:
- Your name.
- Telephone number.
- Email address.
- Preferred contact method.
- Other information you choose to provide.
2.2 Appointment and Service Information
To provide our window tinting services, we may collect information such as:
- Appointment dates and times.
- Vehicle make, model, and year.
- Window tinting package or film selection.
- Service requests and special instructions.
- Service history and related communications.
We use this information to manage appointments, prepare for services, communicate with customers, and maintain business records.
2.3 Payment Information
If you purchase services from us, we may collect transaction details, including the services purchased, payment amount, payment date, and payment status.
If payments are processed through a third-party payment provider, that provider may collect and process your payment card information under its own privacy policy.
We do not intentionally store complete payment card numbers or security codes unless our payment-processing arrangements lawfully permit it and appropriate safeguards are in place.
2.4 Website Usage Information
When you visit our website, certain information may be collected automatically, depending on the website technologies we use. This information may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type and operating system.
- Pages visited and links clicked.
- Time spent on our website.
- Referring website or advertising source.
- General usage and diagnostic information.
We may use this information to understand website performance, improve the customer experience, maintain security, and evaluate marketing effectiveness.
2.5 Communications
We may retain information contained in communications you send us through email, telephone, text messages, online forms, or social media.
This may include questions, quote requests, appointment changes, complaints, feedback, and service-related conversations.
2.6 Reviews, Photos, and Testimonials
If you submit a review, testimonial, or photograph to us, we may use it for business purposes, such as displaying customer feedback or promoting our services, subject to applicable law and any necessary permission.
We will not assume that permission to provide a review automatically grants permission to use your private photographs or other personal content in advertising.
3. How We Use Your Information
We may use personal information for the following purposes:
3.1 Providing Services
To respond to inquiries, prepare quotes, schedule appointments, perform window tinting services, process payments, and provide customer support.
3.2 Communicating With Customers
To send appointment confirmations, reminders, scheduling updates, service instructions, receipts, and responses to customer questions.
3.3 Marketing and Promotions
Where permitted by law, we may use your contact information to communicate promotional offers, discounts, new services, and special events.
You may opt out of marketing communications at any time.
3.4 Improving Our Website
To analyze website traffic, understand customer preferences, improve our website, and evaluate the effectiveness of our advertising campaigns.
3.5 Security and Fraud Prevention
To protect our website, business, customers, and transactions against fraud, unauthorized access, and other unlawful activities.
3.6 Legal and Business Requirements
To maintain business records, resolve disputes, enforce agreements, comply with applicable laws, and protect our legal rights.
4. Legal Grounds for Processing Information
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:
- Your consent.
- The need to provide services you request or fulfill an agreement with you.
- Our legitimate business interests, where permitted by law.
- Compliance with legal obligations.
- Other lawful grounds permitted under applicable law.
Where we rely on consent, you may withdraw it as permitted by law.
5. Sharing Your Information
We do not sell your personal information for money. We may share information in the following circumstances.
5.1 Service Providers
We may share necessary information with trusted third-party providers that help operate our business, including:
- Website hosting and maintenance providers.
- Online appointment and scheduling platforms.
- Payment-processing providers.
- Customer communication services.
- Website analytics and advertising providers.
- Business administration and technical support providers.
These providers may use personal information only as permitted by their agreements with us and applicable law.
5.2 Legal Requirements
We may disclose personal information when required by law, court order, or a valid legal process, or when disclosure is otherwise legally permitted and necessary to protect our rights, customers, or business.
5.3 Business Transfers
If REXY TINT is involved in a merger, acquisition, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
5.4 With Your Consent
We may share your information for other purposes when you have given the required consent.
6. Text Messages and Email Communications
6.1 Service Messages
If you provide your telephone number or email address, we may use it to contact you about quotes, appointments, service updates, and other matters related to your requested services.
6.2 Promotional Messages
We may send promotional text messages or emails where permitted by law and where any required consent has been obtained.
Consent to receive promotional messages is not a condition of purchasing our services.
6.3 Opting Out
You may opt out of promotional text messages by replying STOP, where supported by the messaging service. You may opt out of promotional emails by using the unsubscribe link or contacting us.
We may still send necessary non-promotional communications relating to appointments, transactions, or services you have requested.
6.4 Message and Data Rates
Standard message and data rates may apply to text messages, depending on your mobile carrier and service plan.
7. Cookies and Tracking Technologies
7.1 What Are Cookies?
Cookies are small files stored on your device by websites. They can help websites remember preferences, maintain functionality, and understand how visitors use their pages.
7.2 How We May Use Cookies
Depending on the technologies enabled on our website, we may use cookies or similar technologies to:
- Operate essential website features.
- Remember preferences.
- Measure website traffic and performance.
- Understand how visitors find our website.
- Evaluate advertising and marketing campaigns.
7.3 Third-Party Technologies
Our website may use third-party tools, such as analytics, advertising, appointment-booking, or embedded content services. These providers may collect information through their own technologies in accordance with their privacy practices.
7.4 Managing Cookies
You may be able to manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar tracking technologies.
8. Data Retention and Security
8.1 Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.
The appropriate retention period depends on the type of information and the reason it was collected.
8.2 Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
8.3 Limitations
No website, electronic communication, or storage system can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of certain personal information.
- Withdrawing consent where processing is based on consent.
- Opting out of certain marketing communications.
- Exercising applicable rights regarding targeted advertising or certain data-sharing practices.
- Requesting information about how we collect and use personal information.
Some requests may be subject to legal exceptions or verification requirements.
To submit a privacy request, contact us using the information in Section 14. We may need to verify your identity before fulfilling certain requests.
10. Children’s Privacy
Our website and window tinting services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website without the required authorization.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, including appointment platforms, social media pages, review platforms, payment services, and other external resources.
We do not control the privacy practices or content of third-party websites. When you visit those websites, their privacy policies and terms may apply.
We encourage you to review the applicable policies before providing personal information to third parties.
12. Virginia Privacy Rights
REXY TINT operates in Virginia and seeks to comply with applicable Virginia privacy laws, including the Virginia Consumer Data Protection Act, where applicable.
Depending on whether the law applies to our business and your circumstances, Virginia residents may have rights to:
- Confirm whether we process their personal data.
- Access personal data we process.
- Correct inaccuracies in personal data.
- Request deletion of certain personal data.
- Obtain a copy of certain personal data in a portable format.
- Opt out of certain targeted advertising, sales of personal data, or profiling activities that produce legal or similarly significant effects.
Applicable rights are subject to legal limitations and exceptions.
We will respond to eligible privacy requests in accordance with applicable law. If we deny a request where the law provides a right to appeal, we will explain how to submit an appeal.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website technologies, service providers, or legal obligations.
When we update the policy, we will post the revised version on our website and update the effective date.
We encourage you to review this page periodically to remain informed about our privacy practices.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact REXY TINT.
Business Name: REXY TINT
Email: [saleh.alkaifi@yahoo.com]
Phone: [8043597300]
Business Address: [1390 E Washington St, Petersburg, VA 23803]
Website: [www.rexytint.com]
We will review privacy inquiries and respond as appropriate under applicable law.
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REXY TINT — Professional Window Tinting. Quality You Can Trust.